Today, the world of personal transportation would be a different place if a private driver hadn’t charged Garrett Camp $800 for transport on New Year’s Eve 2008.
So, the high fare inspired Camp and a couple of friends to come up with an internet-powered alternative to high-priced taxi and private transport services. So, Uber statistics show that in March 2009, they launched UberCab.
We will dive into all the data showing what made Uber a major player in the private transportation industry. But we’ll also cover some significant issues the company has had or still struggles with to this day.
Without any further ado, enjoy this compilation of the most compelling stats about Uber.
Intriguing Uber Stats & Recent Trends (Editor’s Pick)
- In 2020, there were 4.98 billion Uber trips
- Uber faced losses of $3.86 per share in 2020
- Around 900,000 Uber drivers work in the United States alone
- In the US, nearly 45% of Uber drivers were white in 2020
- Uber revenue dropped 14% in 2020 compared to the year before
- In 16 out of 20 major US cities, Uber is cheaper than a taxi
- Almost 60% of Uber drivers were male in 2020
- Every month, Uber customers take 5.7 Uber trips on average
General Uber Trends and Stats
1. Uber is available in over 10,000 cities around the world.
The company has recorded steady growth over the previous years. At this point, people from as many as 10,000 different cities worldwide can hitch a ride with Uber. In comparison, Lyft is available in over 640 US cities and Puerto Rico.
Namely, Uber is most commonly used in five cities globally, accounting for 22% of all rides, as stats on Uber usage by city prove. Those cities are New York City, São Paulo, Los Angeles, London, and Chicago.
2. There were about 4.98 billion Uber trips in 2020.
Even a few years ago, Uber was wildly popular. Back then, there were around 6.9 billion trips with this company. Furthermore, in the second quarter of 2021, there were approximately 2.96 billion trips.
But, how many uber rides per day are there? Uber provides about 15 million rides every day.
3. Every month, Uber hires about 50,000 new drivers.
Being such a massively growing company, Uber has to keep employing large numbers of novel drivers.
And so it does: Uber hires an estimated 50,000 new drivers every month. Right now, it has well over three million drivers in its fold, primarily due to the Uber user growth.
4. On average, Uber drivers earn $17.21–$19.89 per hour.
(Student Debt Relief)
As we can see, it is a decent job, particularly in places where the minimum wage is $7.25 per hour. More specifically, the three cities where Uber drivers earn the most are New York City ($26.24 per hour), San Francisco ($22.30 per hour), and Los Angeles ($21.91 per hour).
Given how optimistic these stats are for the US, how many drivers does Uber have there?
5. Roughly 900,000 Uber drivers work in the US.
(The Guardian, Lawyer Friend)
The United States is the leading market for Uber. In fact, approximately 900,000 people in the US work as Uber drivers. That accounts for around 30% of all drivers the company has around the globe.
Uber seems to be particularly popular in Florida. As the data at hand suggests, around 25% of Florida residents use Uber for their daily commute to and from work.
6. Globally, the number of Uber employees was 22,800 in 2020.
Uber attracts many people to work for the company, with its vision and decent salary. However, in recent years, there has been a decline in employees.
More specifically, the 2020 number of employees actually showed a 15.4% decrease from 2019. That said, there were 26,900 employees in 2019, which was also a 20.83% drop compared to the year before.
7. In Q3 2021, Uber completed 1.64 billion trips.
(Uber 2021 Report)
The 2021 Uber annual report points to a 39% YoY increase in terms of gross booking. For instance, in the third quarter of that year, the company completed 1.64 billion trips. In contrast, about 1.18 billion Uber trips occurred in the same quarter of 2020.
8. According to a study, Uber is more economical than a taxi in 16 out of 20 major cities in the US.
Uber statistics by city show that Uber is cheaper than taxis in several cities, including Los Angeles, San Francisco, and Detroit. On the other hand, taxis are more economical in New York.
More specifically, a taxi’s initial fee in NY is $2.50, 50 cents per ⅕ mile, while UberX charges a $2.55 base fare, 35 cents per minute, and $1.75 per mile.
9. By the end of July 2020, Uber’s app downloads were 57% of that from its 2020 peak.
By mid-2020, the coronavirus had long since ground countless industries to a halt. Namely, Uber was no exception to this as the number of people downloading its app took a nosedive in this period.
Uber user statistics reveal 57% fewer weekly app downloads for Uber than during that year’s peak time.
10. Uber customers lost 21% more wireless AirPods headsets in Uber cars in 2020 than in 2019.
(Business Insider, 9To5Mac)
Here’s a fascinating, though random statistic. Apparently, in 2020, over 20% more people forgot their wireless AirPods headsets in Uber cars than they did in 2019.
The reason so many more people forgot their headsets in 2020 is difficult to determine. It could do with the fact that Apple’s headset market share was 50% in 2020.
Other commonly forgotten items in Uber vehicles include bags, purses, backpacks, keys, wallets, and cellphones.
Uber Financial Analysis
11. Uber had 118 investors in 2020.
Being such a massive company, Uber has attracted many different investors. As a matter of fact, data shows that as many as 118 investors had placed their money into Uber in 2020. Some major investors include Toyota Motor Corp and PayPal.
12. In 2020, revenue fell around 14% compared to 2019.
The Uber revenue dropped by almost 15% in 2020 compared to 2019. That translates to a revenue of $11.1 billion in 2020 and $13 billion in 2019. However, the company also suffered losses amounting to $6.77 billion.
In the third quarter of 2021, revenue totaled $4.8 billion.
13. Uber Eats’ 2020 global revenue was $4.8 billion.
In 2020, Uber Eats, an experimental offshoot of Uber created in 2014, made a seemingly hefty revenue of $4.8 billion. Moreover, in March 2021, the company represented 22% of the US food delivery market.
14. The Uber company net worth is $15 billion.
In May 2019, the company made an IPO in an effort to stay on top of the industry. Collectively, its stocks were worth $82 billion. However, by 2020, that number decreased by $36 billion to $46 billion. By 2022, it fell by a whopping $67 billion compared to 2019.
15. In 2020, Uber suffered losses of $3.86 per share, Uber stats disclose.
(Investor’s Business Daily)
Uber has had a somewhat shaky history with staying in the black. For example, in 2020, the company’s stocks lost $3.86 per share. In addition, the year before saw a loss of $5.04 per share.
16. Uber takes a 25% fee from each fare.
Apparently, Uber takes a quarter of the fares that its drivers earn, based on Uber statistics. On the other hand, drivers of Lyft, Uber’s major competitor, have to give up only 20% of their fares.
However, if someone wants to know whether they would make more money driving for Uber or Lyft, they cannot get a precise answer.
That’s because the amount they would earn depends on many factors, like the type of vehicle, how often they drive, the time they drive (prime time rates/surge pricing), and so on.
17. Uber holds 12.7% of the taxi and limousine company market share.
Looking at the Uber market share in the US and worldwide, it’s clear that Uber has a major presence in the taxi/limousine industry. According to research, it takes up 12.7% of this industry’s market share.
18. The driving expenses (gas and maintenance) cost Uber drivers approximately $4.87 an hour.
Uber drivers pay for their vehicles’ maintenance expenses (oil, gas, tires, etc.), according to Uber driver facts. All of these expenses amount to a little under $5 per hour.
Even though Uber provides a commercial insurance policy that supplements, it doesn’t replace, so it’s the driver’s obligation to get personal auto insurance. But finding one shouldn’t be a problem given the high number of insurance companies.
19. Uber has spent around $7.25 billion on its autonomous driving technology.
As the Uber growth rate increased, it invested in more experimental technologies or business models (like Uber Eats).
For example, Uber Technologies, which invests in, among other things, autonomous vehicles, has spent $7.25 billion on self-driving cars.
20. The average Uber Eats order cost $31 in 2020.
Uber Eats has the lowest cost per order of all the massively popular food delivery services. Its $31 average looks tempting compared to Grubhub or DoorDash + Caviar, which, on average, cost $41 and $36 per order, respectively.
21. Uber statistics find that Uber Eats’ market share was 22% in March 2021.
Uber Eats has a lot of competition in its niche. In March 2021, it occupied 22% of the food delivery service market share. To compare, DoorDash’s share at the time was 55%, and Grubhub’s — 17%.
22. In the Q4 of 2021, mobility (gross bookings) increased by 67% year-over-year.
According to Uber usage stats, Uber enjoyed a healthy increase in gross bookings in December 2021 compared to the same month the previous year. The mobility (gross bookings) increased to $11.3 billion.
The delivery (gross bookings) also saw an increase — 34% year-over-year, reaching $13.4 billion.
23. Uber Technologies, Inc cost Uber $1.2 billion in 2021.
Back in 2020, the net loss attributable to Uber Technologies, Inc was $827 million. However, Uber lost somewhat more the following year. As a matter of fact, in 2021, the company lost over $1 billion to investments in Uber Technologies.
Uber Facts on Usage, Demographics, and Safety
24. In 2020, 59.7% of all Uber employees were male.
A peek into Uber’s employee demographics shows us that more men work at the company than women. Only 40.3% of women were under Uber’s employment in 2020.
Looking back at data from the last several years, it can be noted that Uber has been increasing its workforce gender diversity.
25. In 2020, 44.8% of American Uber drivers were white, according to stats on Uber driver demographics.
Asians are the second-biggest demographic, making up approximately 37.2% of all Uber staff in 2020. Moreover, Hispanics or Latinx accounted for 8.5%, and Black/African Americans represented only 7.5% in 2020.
26. Around 24% of all rideshare drivers work exclusively for Uber, as Uber driver statistics note.
While most rideshare drivers dip their toes in Lyft and Uber (approximately 66% of them), almost a quarter dedicate their driving service to Uber. At the same time, only about 9% drive just for Lyft.
27. On average, Uber customers take 5.7 Uber trips every month.
(Uber 2020 Investor Presentation)
Uber has all sorts of customers with varying transportation needs. Some of them take trips on a daily basis, while others hardly use the company’s services at all.
All of these customers considered, it makes sense the average number of trips taken by Uber customers every month seems counterintuitively low.
28. Uber fun facts reveal that in 2021, a person ordered groceries worth $7,719.82 via Uber Eats.
They contained more than 218 separate items. Moreover, of the over 1,000 US active grocery stores on Uber Eats, the most popular days for ordering delivery were the weekends. The 5–7 pm. timeframe was the most common time for scheduling orders.
29. In December 2020, the California Public Utilities Commission fined Uber $59 million.
After some Uber rape statistics and Uber still not complying with the sexual assault data request, the California Public Utilities Commission threatened to suspend Uber’s license to operate in the state. However, after an agreement, the fine was reduced to $150,000.
According to the agreement, Uber has agreed to give anonymized data about sexual assault incidents and provide the people who report such incidents the possibility to opt-in to being subsequently conducted by the CPUC.
On top of that, in order not to be any more Uber crime statistics, Uber will also invest more into the issue, contributing $5 million to the California Victims Compensation Board that assists victims of violence.
30. 99.9% of all Uber rides end without any safety issues.
While accidents and crimes do happen, the vast majority of Uber trips go by without a hitch. Around 99.9% of customers walk away scot-free.
However, sexual harassment is present in every industry and community worldwide, so rideshare transport is no exception.
Uber is more than a taxi service; it’s constantly seeking new ways to make customers’ lives easier and better. You can see that reflected in our Uber company analysis.
The visionary approach of its early days is reflected in the company’s rapid growth and how the Uber brand has spread to other industries.
Who knows, maybe these facts and stats can help you come up with great ideas for developing your digital business as well. After all, the initial idea is what kickstarts the birth of the next big thing, be it in transportation, computers, or any other niche you can think of.
People Also Ask
As mentioned, Uber is available in 10,000 cities worldwide, and more and more people are happy about the new ways the company finds to make people’s lives easier.
According to the report for the last quarter of 2020, there were around 93 million monthly active platform consumers. More specifically, that refers to people who ride at least once with Uber or buy at least one meal on Uber Eats. However, that showed a 16% drop year over year.
Uber transports millions of people every day. In other words, there are around 15 million Uber rides each day.
Translating to annual numbers, in the second quarter of last year, there were 2.96 billion Uber trips. In addition, in 2020, there were 4.98 billion Uber trips. But Uber was also popular three years ago. Namely, in 2019, there were almost seven billion trips with the company.
Uber is used by many people every day. It’s difficult to get an accurate number on that topic, though. According to the last available data, there were 93 million monthly active platform consumers in the last quarter of 2020.
That showed a decrease of approximately 16% compared to the year before. That was probably due to the pandemic’s impact, which slowed down the use of ride-hailing services.
Compared to other traditional taxi services, Uber has grown faster, primarily due to its technology use. It is quite successful and popular, and the following Uber statistics can prove that:
– In 16 out of 20 major US cities, Uber is cheaper than a taxi
– The company’s net worth is around $15 billion
– Uber accounts for 12.7% of the taxi and limousine company market share
– Mobility (gross bookings) increased by 67% year over year in the last quarter of 2021
– 99.9% of Uber rides end without any safety issues
- Business Insider
- Edison Trends
- Investor’s Business Daily
- Lawyer Friend
- Macro Trends
- Sensor Tower
- Student Debt Relief
- The Guardian
- Uber 2020 Investor Presentation
- Uber 2021 Report