If you want some fun facts, figures, and Uber statistics providing insights into Uber pricing, user demographics, driver stats, and much more, you’ve come to the right place.
We’ll dive into all the data showing what made Uber a major player in the private transportation industry. But we’ll also cover some significant issues the company has had or still struggles with to this day.
Without any further ado, enjoy this compilation of the most compelling stats about Uber.
Intriguing Uber Stats & Recent Trends [Editor’s Pick]
- Uber is available in more than 10,000 cities worldwide
- Uber completed more than 740 million successful trips in Q2 2020
- Every month, around 50,000 new Uber drivers get hired
- In 60% of cases, Uber customers just need a ride to another mode of transportation
- The average Uber fare is $247
- Uber drivers earn $364 per month on average
- Uber drivers pay around $4.87 an hour for vehicle maintenance
- Approximately 99.9% of Uber rides end without any problems
General Uber Trends and Stats
1. Uber is available in over 10,000 cities around the world.
The company has recorded steady growth over the previous years. At this point, people from as many as 10,000 different cities worldwide can hitch a ride with Uber.
2. By the end of 2018, 3.1 million people used Uber every day.
Even a few years ago, Uber was wildly popular. We can see proof of this in the Uber statistics for 2018. Back then, around 3.1 million people made use of this company’s services.
3. Every month, Uber hires about 50,000 new drivers.
Being such a massively growing company, Uber has to keep employing large numbers of novel drivers.
And so it does: Uber hires an estimated 50,000 new drivers every month. Right now, it has well over 3 million drivers in its fold, as we can see from the Uber driver facts and stats.
4. Roughly 327,000 Uber drivers work in the US.
The United States is the leading market for Uber. An excess of 327,000 people in the U.S. work as Uber drivers. That accounts for around 10% of all drivers the company has around the globe.
The amount of work these drivers are currently getting isn’t quite ideal, however. The coronavirus pandemic has led to a dramatic downtick in people ordering a ride via Uber.
We’ve yet to see the full effect of COVID-19 on the number of Uber employees.
However, we can reasonably predict it will probably be as profound as it was in most sectors worldwide.
That worrying notion aside, Uber seems to be particularly popular in Florida. As the data at hand suggests, around 25% of Florida residents use Uber for their daily commute to and from work.
5. In Q2 2020, Uber completed 740 million trips.
(Uber 2020 Report)
Uber statistics for 2020 point to a severe YoY decline in terms of gross booking. That year, the company took in around 740 million customers. In contrast, about 7 billion people took a ride with Uber in 2019.
That said, many of its YoY metrics declined drastically in 2020 (such as gross booking). In all likelihood, the coronavirus pandemic contributed much to this decrease.
6. In May 2019, Uber was worth $82 billion.
Uber’s company net worth fluctuated before 2021. But by 2019, Uber was facing fierce competition from emerging rivals like Lyft, Didi, and Grab, and many more.
In May that year, the company made an IPO in an effort to stay on top of the industry.
Collectively, its stocks were worth $82 billion.
However, the event that may have had the most severe effect on Uber’s company value was the outbreak of COVID-19. The pandemic caused a series of disruptions across industries and everyday life, making people much less likely to hitch a ride with Uber.
7. In Chicago, riding an Uber can cost you 2.5 times less than a taxi.
Depending on where a person lives, they may pay more or less for an Uber ride across the same distance or time traveled.
However, it’s generally true that calling an Uber costs less than hailing a taxi.
For example, comparing the costs of Uber usage by city, we see that Chicago’s price disparity between Uber and local taxi service is huge.
Apparently, you’d have to pay 2.5 times as much to ride a Chicago cab than an Uber (tips included).
8. By the end of July 2020, Uber’s app downloads were 57% of that from its 2020 peak.
By mid-2020, the coronavirus had long since ground countless industries to a halt. Uber was no exception to this as the number of people downloading its app took a nosedive in this period.
Uber user statistics reveal 56% fewer weekly app downloads for Uber than during that year’s peak time.
9. On average, Uber drivers earned a little under $20 an hour in 2019.
(The Rideshare Guy)
As the stats show, Uber drivers’ wages have been growing over the last few years. In 2019, they earned just under $20 an hour. Meanwhile, they made around $17 hourly in 2018.
10. In 2019, revenue grew 26% compared to 2018.
The Uber yearly revenue grew by 26% in 2019 when compared to 2018. This percentage translates into $14.1 billion in revenue.
However, the company also suffered losses amounting to $8.5 billion.
11. Uber Eats’ 2020 revenue was $4.8 billion.
In 2020, Uber Eats, an experimental offshoot of Uber created in 2014, made a seemingly hefty revenue of $4.8 billion. However, it apparently hasn’t managed to make a real profit ever since its launch, as Uber Eats statistics reveal.
12. Almost 60% of trips with Uber take people to another kind of transportation.
As the data on the matter highlights, the majority of Uber fares get people to another mode of transport rather than a final destination. An entire 60% of Uber users simply ride to something like a train station or airport, accordion to the relevant Uber stats.
13. Uber customers lost 21% more wireless AirPods headsets in Uber cars in 2020 than in 2019.
(Business Insider, 9To5Mac)
Here’s a fascinating, though random statistic. Apparently, in 2020, 21% more people forgot their wireless AirPods headsets in Uber cars than they did in 2019.
The reason so many more people forgot their headsets in 2020 is difficult to determine. It could do with the fact that Apple’s headset market share was 50% in 2020.
Other commonly forgotten items in Uber vehicles include bags, purses, backpacks, keys, wallets, and cellphones.
Financial Uber Metrics
14. Uber drivers earn an average of $364 per month.
It seems that Uber pays its drivers more than most of the competition in its niche.
As the data indicates, Uber drivers get paid an average of $364 per month. Lyft’s average monthly pay is very similar, that being somewhere around $377.
Airbnb has the highest average pay by far, with a monthly wage of $924. In contrast, Getaround pays its workers the least as they typically get around $98 every month (quite a bit less than the average monthly income for Uber drivers).
15. Worldwide net revenue for Uber was $11.27 billion in 2018.
By the end of 2018, Uber walked away with a revenue of $11.27 billion. This was an impressive growth of 42% compared to the previous year.
In 2018, Uber reported a net income of $997 million. Meanwhile, the company also suffered an adjusted EBITDA loss amounting to $1.85 billion.
16. In Q4 2020, Uber suffered losses of 54 cents per share, Uber statistics disclose.
(Investor’s Business Daily)
Uber has had a somewhat shaky history with staying in the black. For example, in the final quarter of 2020, the company’s stocks lost 54 cents per share on sales amounting to $3.2 billion.
17. Uber has 107 investors.
(The Rideshare Guy)
Being such a massive company, Uber has attracted many different investors. In fact, as many as 107 investors place their money into Uber. Some major investors include Toyota Motor Corp and PayPal.
18. In 2020, people spent an average of $247 on an Uber ride.
Here are some Uber fun facts. In 2020, the average Uber ride cost $247. However, the average Lyft fare only cost you $169 that same year.
19. Uber takes a 25% fee from each fare.
Apparently, Uber takes 25% of the fares that its drivers earn. On the other hand, drivers of Lyft, Uber’s major competitor, have to give up only 20% of their fares.
20. Uber holds 12.7% of the taxi and limousine company market share.
Looking at the Uber market share in the U.S. and worldwide, it’s clear that Uber has a major presence in the taxi/limousine industry. It takes up 12.7% of this industry’s market share.
21. Vehicle expenses and maintenance cost Uber drivers approximately $4.87 an hour.
Uber drivers pay for their vehicles’ maintenance expenses (oil, gas, tires, etc.). All of these expenses amount to a little under $5 per hour.
22. Uber has spent around $7.25 billion on its autonomous driving technology.
As Uber’s growth rate increased, it invested in more experimental technologies or business models (like Uber Eats).
For example, Uber Technologies, which invests in, among other things, autonomous vehicles, has spent $7.25 billion on self-driving cars.
23. The average Uber Eats order costs $27.
Of all the massively popular food delivery services, Uber Eats has the lowest cost per order. Its $27 average looks tempting compared to Grubhub, Postmates, and DoorDash (all of which cost approximately $32 per order).
24. An Uber financial analysis reveals Uber Eats’ market share was 25% in September 2019.
Uber Eats has a lot of competition in its niche. In September 2019, it occupied 25% of the food delivery service market share. To compare, DoorDash’s share at the time was 35%. Caviar’s share was the lowest at 2%.
25. From 2015 to 2019, Uber drivers earned $78.2 billion.
Drivers earned more than $70 billion between 2015 and 2019, as Uber driver statistics reveal.
26. Comparing December 2018 to December 2019, gross bookings increased from $49,799 to $65,001.
Uber enjoyed a healthy increase of gross bookings in December 2018 compared to the same month the previous year. The bookings increased by roughly 31%.
27. Uber Technologies, Inc cost Uber $1.1 billion in 2019.
While Uber invests heavily in its department for technological innovation and application, Uber Tech is still not providing an RoI. In 2019, the company lost $1.1 billion to investments in Uber Technologies.
Uber Facts on Usage, Demographics, and Safety
28. In 2020, 59.7% of all Uber employees were male.
A peek into Uber’s employee demographics shows us that more men work at the company than women. Only 40.3% of women were under Uber’s employment in 2020.
29. 40% of Uber customers are in the 25-34 age range.
The majority of people using Uber are relatively young, as the data suggests. Around 40% of Uber’s customer demographics are aged between 25 and 34. In contrast, people 55-to-64 years old make up only 6% of all rides.
30. 24% of all rideshare drivers work exclusively for Uber.
While most rideshare drivers dip their toes in Lyft and Uber (around 66% of them), almost a quarter dedicate their driving service to Uber.
31. 36% of U.S. adults say they had used ride-sharing services like Uber at least once by 2019.
(Pew Research Center)
While the number of Uber users has grown in the recent past, people using ridesharing services are still a minority.
Apparently, only 36% of adults in the U.S. had ever taken a ride with companies like Lyft or Uber up to 2019.
Keep in mind that this survey by Pew Research Center predates the outbreak of the coronavirus. Until the situation with COVID-19 reduces in severity, chances are this number will be different. In fact, it may very well point to a dramatic downtick in Uber user growth.
32. On average, Uber customers take 5.7 Uber trips every month.
(Uber 2020 Investor Presentation)
Uber has all sorts of customers with varying transportation needs. Some of them take trips on a daily basis, while others hardly use the company’s services at all.
All of these customers considered, it makes sense the average number of trips taken by Uber customers every month seems counterintuitively low.
Namely, the data on Uber rides per month shows the average traveler takes 5.7 Uber trips per month.
33. Around 15 million people ordered their meals through Uber Eats in December 2019.
Uber Eats revenue in 2018 was a hefty $1.5 billion. Compared to the $0.6 billion revenue from 2017, that was an increase of 149%.
From that alone, we can conclude that Uber Eats has proven quite popular. But we can see more evidence of that claim in Uber usage stats for the company’s food delivery service.
In December 2019 alone, the service had 15 million separate food orders.
34. 58 fatal Uber car crashes happened in 2018.
(Uber Safety Report)
Despite it being a tiny fraction of the millions of successful rides, the number of Uber car crash deaths is still worrying.
Uber safety statistics point out that 58 Uber crashes proved fatal in 2018. Even worse, this was an increase compared to 2017, when 49 such accidents took place.
All the same, both figures present 0.000005% of their respective years’ rides.
35. In 2020, 44.8% of American Uber drivers were white.
Our research has yielded the fact that, though comprising the biggest chunk of Uber’s workforce, white people aren’t the majority. They accounted for 44.8% of all workers in 2020.
Asians are the second-biggest demographic, making up 37.2% of all Uber staff in 2020.
36. 7% of Uber drivers are students.
Uber driver demographics tend to skew toward the older age spectrum. However, a portion of the company’s workforce is still young.
Namely, around 7% of Uber’s drivers are students. Interestingly, war veterans also make up around 7% of Uber’s driver fleet.
37. An attempted rape (non-consensual sexual penetration) happened in 1 out of every 5,000,000 completed Uber trips in 2017 and 2018.
(Uber Safety Report)
Instances of rape (or, in this case, non-consensual sexual penetration) happening to Uber passengers are exceedingly rare, though still taken seriously.
Uber rape statistics warn that, in the period between 2017 and 2018, one out of 5 million rides involved this kind of rape. That translates to n 0.00002% of all rides.
38. 99.9% of all Uber rides end without any safety issues.
(Uber 2020 Report)
While accidents and crimes do happen, the vast majority of Uber trips go by without a hitch. Around 99.9% of customers walk away scot-free.
39. 9 out of 1.3 billion Uber rides ended with a fatal physical assault in 2018.
(Uber 2020 Report)
Uber crime statistics from their 2020 report show that fatal physical assaults are perhaps the rarest form of crime in Uber.
Apparently, 9 out of the 1.3 billion U.S. rides in 2018 ended with an instance of fatal physical assault.
Uber Statistics Summary
Uber’s business model and growth strategies can be very useful learning tools for startups. Uber is more than a taxi service; it’s constantly seeking new ways to make customers’ lives easier and better.
You can see that reflected in our Uber company analysis. The company helps ferry billions of people around the globe and branches out into new services and technologies.
The visionary approach of its early days is reflected in the company’s rapid growth and the way the Uber brand has spread to other industries. For example, UberChopper appeals to affluent customers, with aerial tours of Dubai on order at any time.
However, we also saw some problematic insights from these Uber stats. The criminal occurrences in this company may be relatively rare, but they nonetheless deserve highlighting.
All the same, these stats and facts are definitely illuminating.
Who knows, maybe they can help you come up with great ideas for the development of your digital business as well. After all, the initial idea is what kickstarts the birth of the next big thing, be it in transportation, computers, or any other niche you can think of.
Frequently Asked Questions (FAQ)
Is Uber profitable in 2020?
This question can refer to two things: whether the company is successful or whether working for Uber is worth it.
For the former, it seems that Uber doesn’t earn a lot of profit year-on-year. This could be because it diversifies its services greatly. As such, it dips its toes into many projects that don’t profit the company right away.
The latter depends on how much you work, where you’re working, and your current situation. For example, students could fare well driving under Uber’s employment for some extra cash.
How do I check my Uber stats?
If you want to check your Uber stats, you can ask to get them from the company itself.
Simply request your copy on the page with this URL (a section of Uber’s official help center) which walks you through the process:
There’s a button at the bottom of the page that says “download your data.” You can click it to get a copy of your Uber data.
How many drivers did Uber have in 2020?
Back in 2020, Uber had thousands upon thousands of drivers on streets across the globe. According to the data, that year, Uber had more than 3 million drivers under its employment. Around 317,000 of these drivers were employed in the United States alone.
Meanwhile, Uber hires around 50000 new drivers on a monthly basis to keep up with the growing demand from the public.
How many Ubers are taken a day?
Uber transports millions of people every day. It’s difficult to get an accurate number on that topic, though.
However, we have solid estimates from a few years ago to go on. For example, at the end of 2018, roughly 3 million Uber trips took place on a daily basis. In all likelihood, this number is lower during the coronavirus pandemic.
Is Uber worth doing?
Whether being an Uber driver is worth your time depends mostly on your circumstances.
One of the best perks of Uber is the flexibility it offers you.
You can do as much work as you want and get paid accordingly. Many take advantage of this fact to make Uber driving a side gig for whenever they need some extra money.
That said, the average Uber driver earns $364 per month, according to Uber statistics. If that sounds worthwhile to you, then feel free to apply.
- Business Insider
- Business Insider
- Edison Trends
- Innovation Tactics
- Investor’s Business Daily
- Just Richest
- Lawyer Friend
- Pew Research Center
- Second Measure
- Sensor Tower
- The Rideshare Guy
- The Verge
- 2020 Uber Investor Presentation
- Uber 2020 Report
- Uber Safety Report