The world would be a different place today if a private driver hadn’t charged Garret Camp $800 for transport on New Year’s Eve 2008. The high fare inspired Camp and a couple of friends to come up with an internet-powered alternative to high-priced taxi and private transport services. In March 2009 they launched UberCab, a service that was destined to make transportation cheaper and more convenient for millions.
The company, now known simply as Uber, is a transportation-service provider without a single vehicle in its possession. It has taken the world by storm. Many were skeptical at first, but Uber has disrupted the transportation industry and changed the way people commute.
Uber is a perfect example of how much impact one mobile application can have. There’s no need to dial the Uber number; all you have to do is make a few taps on your phone and your ride will arrive in a matter of minutes. Uber isn’t selling rides – you can get a ride anywhere. It’s selling convenience.
Uber quickly achieved global market worth of almost $90 billion and inspired a fleet of competitors. It has also served as inspiration to countless entrepreneurs whose elevator pitches inevitably start with, “We intend to be the Uber of…” Thus the term Uberization was coined, a word that refers to a global phenomenon of businesses based on distributed networks and mobile technology.
Are you curious about how many people use Uber? Do you wonder how many Uber drivers are out there? You’ve come to the right place. Here are some fun facts and figures that provide insights into Uber pricing, user statistics, driver statistics and much more.
Uber Statistics (Editor’s choice)
- Uber is available in more than 800 cities across 173 countries.
- Uber drivers around the world complete 15 million rides a day.
- Every month, around 50,000 new Uber drivers are being hired.
- In 2016, Uber had 8 million users. It has more than ten times as many users today.
- In the U.S. alone, Uber completes as many as 40 million rides monthly.
- Uber has 3 million active drivers, while Lyft has 1.4 million.
General Uber Stats
1. According to Uber’s official facts & figures, the service is available in more than 830 cities across 173 countries acorss the globe.
The company has recorded steady growth over the previous years. For example, in 2015 Uber had just 1 million drivers in 300 cities.
2. Drivers around the world complete 15 million Uber rides per day.
Uber statistics for 2017 are in its favor. In May of that year, the company achieved a record of 5 billion total rides. Due to such an enormous number of users, the company constantly makes efforts to eliminate customer-service inefficiencies.
3. Every month, Uber hires about 50,000 new drivers.
It’s not required to be a professional driver in order to get a job at Uber. Also, drivers themselves decide how many hours they will work each day.
4. In 2016, Uber reported having 8 million users.
Uber usage statistics from August 2019 illustrate how rapid the growth of this innovative commuting service is. Currently, there are about 95 million users.
5. Uber facilitates as many as 40 million rides per month in the U.S. alone.
One of the reasons for its popularity and customer trust is a special reward system that motivates drivers and other employees to make users happy.
6. Lyft vs. Uber: Uber has more than 3 million active drivers, while Lyft has about 1.4 million.
(Source: LA Car Accident Lawyers)
Although Lyft is very popular, it needs a big boost in users to come close to Uber market share.
7. Uber is currently banned in several European and Asian countries as well as in some parts of the United States, Canada, and Australia.
(Source: Tech Trends)
To be more precise, you can’t use Uber in Bulgaria, Denmark, Italy, Hungary, China, Taiwan, Austin, Alaska, and Northern Australia.
8. When it comes to Uber statistics by city, New York is the busiest for Uber drivers.
Ride-sharing drivers who work in NYC have the highest earnings. According to HyreCar, other top metro areas for Uber drivers include San Francisco, San Diego, San Jose, and Miami.
9. Uber was conceived in Paris in 2008, but the company’s first ride took place in San Francisco a year later.
The first international Uber ride happened in the French capital in 2011. A year later, the service was launched in London. In 2013 Uber entered Mexico City and Taipei City, and in 2014 the company added the African cities of Lagos (Nigeria) and Nairobi (Kenya).
10. By June 2018, as many as 10 billion Uber trips had been completed worldwide.
This significant milestone was achieved on Sunday, June 10 of 2018, when 173 rides started simultaneously at 10:12 PM GMT across 21 Uber countries worldwide.
11. In 2018, first-time Uber app downloads in the U.S. totaled nearly 2.5 million per month.
(Source: Business Insider)
Lyft is catching up to Uber when it comes to the number of app installs in the United States. However, Uber is still way ahead of Lyft in terms of global adoption.
12. In 2018, the approximate total distance driven by Uber vehicles was an astonishing 26 billion miles.
(Source: U.S. Securities and Exchange Commission)
According to official Uber estimates, so far the company has served 2% of the population living in countries where the service is available.
13. The downloadable Uber application is the No.2 ranked Android app in the Maps & Navigation category.
(Source: Similar Web)
The statistic applies to the United States. At the time of writing, it occupied 72nd place among all downloads.
14. The most common personal item to be forgotten by Uber passengers is a cell phone.
Don’t worry if you leave your phone behind. Just log in to the app on another device and tap “Contact the driver.”
15. Uber is the leading ride-sharing app worldwide by the number of downloads.
Uber is tops both on Google Play and at the Apple App Store. Out of a total of 155 million downloads in 2018, U.S. citizens contributed 17.1%. In Q1 2019, Uber app downloads reached more than 6 million in the US.
16. Worldwide net Uber revenue was $11.3 billion in 2018.
(Source: Statista) To put this into perspective, the company generated $0.1 billion in 2013. Uber is significantly ahead of Lyft, its main competitor, in this regard.
17. In May 2018, Uber’s global market value hit $72 billion.
(Source: Buildfire) Just 10 years since it was founded in San Francisco, the most popular ride-sharing company has managed to penetrate hundreds of markets across the globe. This is typical for a successful tech company; remember, Uber is actually just a mobile app.
18. South America is Uber’s fastest growing market.
(Source: Forbes) It’s also their most profitable region, with more than 25 million monthly riders across 15 Latin American countries. This success was achieved despite the fact that Uber’s operations are still not regulated in most of South America.
19. Uber’s market share in the United States is 69.7%.
(Source: Statista) Thanks to low Uber rates, the company almost has a monopoly in the States. According to Statista, Uber accounted for nearly 70% of the ride sharing market in the U.S. as of October 2019.
20. Uber officially claims that it takes a 25% fee from each fare.
(Source: Ridester) In reality, the fee is generally higher. Like Lyft and other competitors, Uber applies additional booking and “safe rides” fees to the passenger’s fare.
21. On average, an Uber driver earns $364 per month.
(Source: The Street) The amount applies to U.S. drivers. Full-time drivers earn approximately $36,525 per year.
22. Expenses such as gas and car maintenance consume about $4.87 per hour of a driver’s income.
(Source: The Street) Uber drivers have additional expenses like health, personal liability, and retirement insurance. This doesn’t apply to Uber’s other employees.
23. An Uber driver’s earnings are likely to approach $20 per hour.
(Source: Rideshare Central) The amount a driver earns during one hour in the busiest Uber cities falls into the range between $15 to $20.
24. Most drivers earn more money during their second 100 Uber rides than the first 100.
(Source: Rideshare Central) This is because it takes time to figure out the best areas, routes, and drive times for a particular city.
25. On average, New York Uber members spend $84 per month on rides.
(Source: Statista) San Franciscans spend more than residents of the Big Apple; approximately $110 on a monthly basis. Uber data was taken from a survey carried out between 2013 and 2018.
26. Uber drivers have earned $78.2 billion since 2015.
(Source: U.S. Securities and Exchange Commission) According to Uber, drivers have earned an additional $1.2 billion in tips since in-app tipping was introduced.
27. In 2019, Uber net worth is estimated to be about $75 billion.
(Source: MarketWatch) How much is Uber worth? Although its May 2019 IPO was described as disappointing, Uber raised at least $8.1 billion and established a valuation of about $75 billion.
28. In Q2 of 2019, Uber’s net financial losses were $5.02 billion.
(Source: Engadget) According to Uber’s own report, the company lost more than five billion dollars last year, mostly due to stock-based compensation expenses for its employees.
Demographic Uber Stats
29. Gender report: 86% of drivers are male, while 14% are female.
(Source: Buildfire) Uber drivers are very diverse when it comes to age groups, education level, and ethnicity. However, the only aspect in which there is little diversity is gender. Men make up an overwhelming majority Uber’s drivers.
30. About 45% of American citizens aged 18 to 29 use Uber.
(Source: Gallup) The numbers are lower in older age groups. While 36% of people aged 30 to 49 are Uber users, only 13% of people older than 65 use the service. Perhaps younger population uses Uber often because car expenses, including insurance, can be quote expensive for students.
31. When asked if they have heard of Uber, 79% of U.S. citizens answer affirmatively.
(Source: Statista) The survey was carried out from May 2 to May 5, 2018, and consisted of 1,005 respondents older than 18. About 21% of respondents stated they were not at all familiar with the company.
32. A surprising 36% of U.S. adults say they have used ride-sharing services like Uber at least once.
(Source: Pew Research Center) The survey was carried out by the Pew Research Center in late 2018. This is more than double the market penetration reported in 2015, when only 15% of U.S. residents said that they had used such services.
33. Just 6% of Uber users live outside urban areas.
(Source: GlobalWebIndex) Uber is very popular with the people living in urban areas (46%), but according to a 2017 GlobalWebIndex survey, it’s even more popular in the ‘burbs, where 48% of respondents report using the Uber app at least monthly.
34. Uber and its competitors are used by 55% of college graduates, but only 20% of people who have never attended college.
(Source: Wired) Regardless of education level, young people are the most common category of ride-share believers.
35. People with high incomes are more likely to use Uber than those with lower incomes.
(Source: Wired) Although Uber prices are lower than regular taxi service, it seems that this is not the main motivation for its users.
36. Regarding ethnicity: 44.7% of American Uber drivers are white, 33% are Asian, and only 9.3% are African-American.
(Source: Statista) Data is from a survey carried out in March 2019. Fourth place belongs to drivers of Hispanic origin (8.3%), 4% are multiracial, and 0.7% are of native American, Hawaiian, or other Pacific Islander origin.
37. Rideshare drivers are predominantly males aged between 30 and 49.
(Source: RideshareGuide) This is another illustration of Uber driver demographics, which are more diverse than among traditional taxi drivers.
38. About 26% of ridesharing drivers are between 40 and 49 years old.
(Source: RideshareGuide) According to a survey carried out by SurveyMonkey Intelligence, 24% of Uber and Lyft drivers are older than 50.
39. About 100 U.S. Uber drivers have been accused of abusing or sexually assaulting customers from 2014 to 2018.
(Source: CNN Business) CNN provided this data based on its own analysis of police reports and court records in 20 major U.S. cities.
40. The emergence of ride-sharing apps has contributed to the increase of traffic deaths by 2% to 3% in the United States since 2011.
(Source: University of Chicago) That’s more than 1,000 mortalities per year. The research results were obtained by comparing statistics from the National Highway Traffic Safety Administration before and after Lyft or Uber were launched.
Uber’s business model and growth strategies can be very useful for startups of all kinds. Uber is more than a taxi service; the company is constantly seeking new ways to make customers’ lives easier and better. For example, an Uber calculator – available online – gives users info about the busiest times and areas before ordering a ride, as well as Uber fare estimates based on distance of a trip. The visionary approach of its early days is reflected not only in the company’s rapid growth, but also the way the Uber brand has spread to other industries. For example, UberEats has already become a favorite food-delivery platform in many cities around the world, and Uber Freight (innovative shipping & logistics service) is also doing pretty well. UberChopper appeals to affluent customers, with aerial tours of Dubai on order any time – just tap your smartphone. Maybe these Uber stats and fast facts can help you come up with great ideas for the development of your digital business as well.
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